Compliance
Privacy Policy
Information about how Astrum Viva LLC manages personal data for enterprise clients and partners.
Policy Overview
Astrum Viva LLC operates internationally and complies with applicable privacy regulations, including the GDPR. This page outlines the data categories we handle, the purposes of processing, and the safeguards available to our clients and their users. For privacy requests and questions contact contact@astrumviva.com.
Introduction
This Privacy Policy describes how Astrum Viva LLC collects, uses, and protects personal data in connection with its B2B software and services. The policy applies to clients, prospective clients, vendors, and website visitors who interact with our platforms.
Data Collection
We collect contact details, professional information, usage telemetry, support records, and correspondence necessary to provide and maintain our SaaS offerings. Data is collected directly from users or through automated logging when services are accessed.
Use of Personal Data
Personal data is used to deliver contracted services, process requests, enhance platform security, comply with legal obligations, and communicate operational updates. We do not sell personal data or use it for unrelated marketing without consent.
Legal Bases under GDPR
For data subjects in the EEA or UK, Astrum Viva processes personal data based on contract necessity, legitimate interests in securing and improving services, compliance with legal duties, and consent where required. Users can withdraw consent at any time without affecting prior lawful processing.
Data Subject Rights
Individuals may request access, rectification, deletion, restriction, or portability of their personal data, and may object to processing where applicable. Requests can be submitted to privacy@astrumviva.com. We verify identity before fulfilling requests and respond within statutory timelines.
Security and Retention
We maintain administrative, technical, and physical safeguards aligned with enterprise security standards. Personal data is retained only as long as needed for the purposes described or as required by law, after which it is securely deleted or anonymized.
International Transfers
Astrum Viva is headquartered in the United States and may transfer personal data to jurisdictions outside the country of origin. When doing so, we implement appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms.
Third Parties
We share personal data with infrastructure providers, analytics partners, and subcontractors strictly to deliver our services. Each third party is bound by confidentiality and data protection obligations consistent with this policy.
Updates and Contact
We may update this Privacy Policy to reflect operational or regulatory changes. Updates will be posted on this page with a revised date. Questions can be directed to privacy@astrumviva.com.